Street Sweeping – Evolving to Higher Standards
The street sweeping industry has become more competitive. With more professional street sweeping companies entering the industry, clients are demanding ever higher standards.
Have a look at the variety of new and different types of debris that needs to be “swept up”.
Any company which desires to remain competitive needs to keep in tune with the ever-changing customer expectations and demands. This requires paying attention to the emerging trends which are shaking up the industry.
Understanding the latest trends, and adjusting operational standards, practices or services accordingly is essential for any company which wants to remain competitive. Any company which ignores these trends does so at its own peril. So, what are the latest trends? Well, here’s a selection of that are getting the most attention in the industry.
Sreet Sweeping Trend 1 – Versatility in Service Delivery
The days when street sweepers simply swept streets are over. Nowadays, clients want companies which are versatile. This means that the companies can handle clearing any size of debris, at any scale, and under any condition. Versatility also means that street sweepers can provide services beyond merely sweeping streets. Among the extra services clients demand from street sweeping companies are portering, replacement and repairs.
To be versatile, a company needs to first of all invest in equipment which can handle various street sweeping and cleaning projects. It also means companies need to provide a variety of street cleaning services which stretch beyond sweeping. Finally, versatility means tapping into emerging technologies to enhance service delivery. For instance, forward-thinking companies now employ technologies like GPS and mobile apps to simplify resource allocation and coordination of their services.
Finally, versatility means tapping into emerging technologies to enhance service delivery. For instance, forward-thinking companies now employ technologies like GPS and mobile apps to simplify resource allocation and coordination of their services.
Street Sweeping Trend 2 – Flexibility with Communities
Having fixed working schedules may have been a virtue in the past, but not anymore. Clients nowadays want flexibility in cleaning schedules. They prefer companies which can schedule their cleaning operations in what is normally considered off hours. This includes, for instance, after 4 or 5PM on weekdays, or even on weekends.
Even as they desire flexibility in scheduling, clients expect minimum interference or inconvenience from the cleaning operations. For instance, they expect the cleaning equipment to be quiet enough not to bother them with irritating noises.
To be flexible, companies need to discuss with clients what their most convenient cleaning schedules are. They also need to invest in equipment which is as quiet as possible. Finally, they need to hire individuals who are willing to work beyond the standard 8 to 5.
Street Sweeping Trend 3 – Environmental Concerns
Most clients today are concerned about the environment. Specifically, they are concerned about their own carbon footprint. Many clients are now avoiding environmentally unfriendly cleaning services that contribute to environmental degradation.
Clients now prefer street sweeping companies which are eco-friendly. They expect companies to use cleaning chemicals which are biodegradable and safe for the environment. Companies need to place such standards into consideration when purchasing cleaning materials.
Street Sweeping Trend 4 – Professional Development
There was a time when street sweeping was considered menial work. Street sweepers were expected to have a basic education and not much commitment to the work. As such, clients did not expect more than basic street sweeping from their sweeping contractors. Well, not anymore. Clients are now raising their expectations of street sweepers. They expect them to be professionals with experience and committed to high levels of customer satisfaction. They are not willing to tolerate unprofessional conduct or mediocre performance.
To adapt, many street sweeping companies are now adopting professional standards for their staff and operators. This includes joining professional organizations, continuous education, and professional certification. Such companies are setting higher standards of conduct in the industry. Any company which wants to stay competitive needs to adopt similar standards.
In a nutshell, the street sweeping industry is changing rapidly – as new players enter the market, and client expectations continue to rise. To remain competitive, a company needs to pay attention to the emerging industry trends and alter their operations accordingly.
The latest trends which are sweeping through the industry include versatility in service delivery, flexibility with communities, environmental concerns, and professional development. Any street sweeping company which desires to remain competitive needs to adapt its policies, standards, and services according to these new realities.
If you’re looking for a street sweeping service that is dedicated to adopting the newest trends, give us a call at 732-886-1940. We’ll be glad to talk with you about how we are raising the bar in street sweeping.